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Privacy Policy

Last updated: December 2024

Your Privacy Matters: We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Family Pictures app.

1. Information We Collect

1.1 Photos and Images

When you use Family Pictures to create group portraits, you may upload photos from your device. These photos are processed by our AI technology to create the final portrait.

1.2 Account Information

If you choose to create an account, we may collect:

  • Email address (if provided)
  • Account preferences and settings
  • Subscription and payment information (processed through Apple)

1.3 Usage Information

We automatically collect certain information about your use of the app, including:

  • App features you use and how often
  • Device information (model, operating system version)
  • App performance and crash reports
  • Custom backgrounds you save (if any)

2. How We Use Your Information

2.1 Photo Processing

Your uploaded photos are used solely to:

  • Create AI-generated group portraits
  • Provide the core functionality of the app
  • Improve our AI algorithms (in anonymized form)

2.2 Service Improvement

We use usage information to:

  • Improve app performance and user experience
  • Develop new features and backgrounds
  • Provide customer support
  • Send notifications about app updates and new features

2.3 Account Management

Account information is used to:

  • Manage your subscription and credits
  • Sync your preferences across devices
  • Provide customer support

3. Photo Storage and Processing

Important: We do not permanently store your photos. Photos are processed temporarily and then deleted from our servers after the AI processing is complete.

3.1 Temporary Processing

Your photos are:

  • Uploaded to secure servers for AI processing
  • Processed using our AI technology
  • Automatically deleted from our servers within 24 hours
  • Never shared with third parties

3.2 Local Storage

Photos and generated portraits are stored locally on your device in the app's private storage. You can delete them at any time through the app.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:

4.1 Service Providers

We may share information with trusted service providers who assist us in operating the app, such as:

  • Cloud storage providers (for temporary photo processing)
  • Analytics services (in anonymized form)
  • Customer support platforms

4.2 Legal Requirements

We may disclose information if required by law or to protect our rights, property, or safety, or that of our users.

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure servers with regular security updates
  • Limited access to personal information by authorized personnel only
  • Regular security audits and assessments

6. Children's Privacy

Family Pictures is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Third-Party Services

Our app may integrate with third-party services:

  • Apple App Store: For app downloads and subscription management
  • Apple ID: For account authentication (if you choose to sign in)

These services have their own privacy policies, which we encourage you to review.

8. Your Rights and Choices

8.1 Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications

8.2 Photo Management

You can:

  • Delete photos from the app at any time
  • Control which photos are processed
  • Choose not to save custom backgrounds

9. Data Retention

We retain your information only as long as necessary to provide our services:

  • Photos: Deleted within 24 hours of processing
  • Account Information: Retained while your account is active
  • Usage Data: Retained for up to 2 years for service improvement

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or other appropriate means. Your continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Through the app's support section
  • Via email at privacy@familypictures.app
  • Through our customer support channels

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your personal information.

This Privacy Policy is effective as of the date listed above and applies to all users of the Family Pictures app.